After you file

Ran into this same problem on TTax 22. The Amended State filing user interface is confusing for NY because of following screens

 

  • A screen that says TTax 22 efiling window has closed (see below). Presumably this means both Fed+State
  • A screen that says NY require efiling amended tax return if you efiled original return (see below)
  • Steps that actually allow you to go through most of the step of efiling both Fed and NY amended return including signing with entering today's date (see below)
  • Finally at transmission phase, it fails and shows the today's date entered is now between 1/1/22 and 12/31/22 (see below)
  • Furthermore, the printed out amended NY returns doesn't provide any mailing address or directions. I had to consult NY I-201X directions. (see below)

From this post, I see amended return has to be mailed. I realized NY is a special case for TurboTax (require free state efile) Anyway, a few improvements should be made to avoid confusion

 

  • Disallow letting the user go through efiling steps after it has warned the TTax efiling window is closed.
  • Words saying NY requires efile amended return if original was efiled is probably not true? Even if true, should be noted only while TTax efile window is open.
  • Printed instructions should include mailing address and directions.

efile closed.png

efile NY efile.png

efile signing.jpgefile failure.pngprinted directions.jpg