The IRS has contacted me and told me they issued my refund to Greendot SBTPG as of February 22nd. SBTPG has stated they have not recieved it even though the IRS has confirmed they have.
No TurboTax wants to charge me directly instead of holding their business partner accountable. It is March 25th 2024 and I still haven’t recieved the refund from SBTPG and they have not allowed me to talk to a physical person at SBTPG.
can anyone help?
