Hello, Thanks for the response. I thought I used the online version, but I think it's actually the CD/Downloaded version for 2021 and 2022. For years 2021 and 2022, I purchased Turbotax from Amazon, and an email was sent to me with instructions on how to download Turbotax and activate with a code. When completed with doing the taxes, I used e-file directly from Turbotax. I still have TurboTax 2022 software on my Windows laptop and able to launch the software and view the completed file return but there is no .tax2022 file, and neither is there is .tax2021 file. However, when I logged onto Turbotax Intuit account, it said there's an error and not able to view/import year 2022. The TurboTax software says "Turbotax online" on the top left when I'm using it, that's why I thought it was an online version, but it was a downloaded version.
For tax year 2023, I purchased Turbotax from BJ's. The packet says "2 ways to install: Download or CD. So, I think it's been the DOWNLOAD versions I've been using.
Anyhow, I don't have .tax files. I can't load past file from intuit turbotax online when I log in. I only have the complete .pdf files.
Does this mean I'm out of luck?
Thanks,
