@rtgraham wrote:
I checked with IRS and there is no debt that I owe,so where is my $702.78? How do I get in contact with TPG Products?
Since you mention TPG, I presume you chose to pay your TurboTax fees out of your Federal refund. I'll tell you how to check with them below.
Another thing to consider is a state refund, if applicable. So be sure you're not going by a "total refund" figure that included both Fed and State refunds. For some people the money that is "short" is a state refund that has not yet arrived.
You can log in at SBTPG to see if there is any info on your funds. To log into their refund lookup tool, choose the "For Taxpayers" portal at:
https://www.sbtpg.com/
Then choose "Check with TPG."
SBTPG has a phone contact page at the following link. It also shows their business hours.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
