Update:
The Turbo Tax refund failed because I'm unable to provide a product code. But that's okay because Best Buy has refunded my purchase price.
Strange that the same local Best Buy manager who told me the 2022 version would work for a 2023 return and then said his point of sale computer system could not process a return was able to use that same system to get me my refund a day later.
I can only guess that someone in Best Buy and or Turbo Tax management was monitoring this situation and took action.
What ever the reason, I thank you all for doing the right thing.
This morning I was able to download the 2023 version from Turbo Tax and completed my 2023 return successfully.
Thanks again!
