After you file

I am having the same problem, with the desktop version.

I eFiled both fed and state, received acceptance 30 days ago.

The Turbotax software states I must mail my amended federal return, and eFile my state return.

The software won't allow me to eFile my state return, because it says I didn't Efile the Fed or state originally (I did).

I called customer service, they where no help.  Told me there is a lot of changes going on with the desktop and online versions, which may be causing the problem.  She told me to reload the software on my computer.  I bought the software from Costco.  I cannot, since I no longer have the "code" to load the software.

Seems this is a software glitch.

Any suggestions to resolve?