TurboTax is now sending me automated emails asking if I got the answer that I needed. No, no I am not getting the information that I need, progress is not being made on this, and I have not been able to contact people who can help. I have tried several times to call, but I have not been able to make progress with the people that I've spoken to. TurboTax also appears not to offer any email contacts, and I am only getting automated emails that I cannot respond to. I work 12 to 15 hours a day, and I can't spend the hours that this is taking on the phone, so being able to follow up by email would be really helpful, but that's apparently not an option. So: no, this is unresolved, and help has been difficult to get, despite paying fees specifically to have help.
