After you file

I read the reply to this question and need some clarification as I am getting nowhere.

 

IRS has my return from 2022 and has yet to process it and because summer and life got crazy last year, I failed to continue to follow up with it as the refund wasn't that big.

Now I cannot get a real person to talk to at the IRS and keep getting the runaround with their voice promts as it keeps sending me to the website that gives zero information. Turbo tax told me to amend my return and re-file it. Now I am stuck as there is nothing to amend and I am needing to add information for these requests and have no idea what to put in there as there is no new information for my return. 

I am ready to scream.