I've used TT Desktop for 14 years. I efiled my 2023 state return, it has been accepted, and according to the forms availability link provided by TT all forms are available to print. Yet I'm still encountering "Your (state return) contains non-final forms, which are currently not available. However, you can still save or print Federal and State Returns containing final forms." Not true... it only allowed me to Print / Save the federal return.
Don't refer me to that post from December 2023 about non-final forms... it's not helpful when all forms are final, and the instructions to be notified don't work. I tried signing up for notifications for forms availability, and it bombed with the message "Unable to load messageid No forms or products have been specified" - all I was asked for was my email, not a form. Tried calling TT support. After intros and explaining my issue, the line went dead.
It looks like the only way I'm going to get a copy of my 2023 state return is to contact the state. Not being able to print state tax returns is unacceptable - and frankly, it's not equitable to the customer not being able to review the state return before filing. This needs fixing.
