@ chris-nelson014 wrote:
It is the generic Status code 152... but it does not expound on what the problem is
Yeah, if you're referring to Tax Topic 152, then like you said, that's just a general reference that many get when there's a delay. The only way to find out more info is to either phone the IRS customer service, or if you have one, you can try to find any info in your IRS account/transcript as I mentioned above.
These are the phone steps from last year. I haven't had to call this year, so I don't know if there are any changes.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose any offered choice for "Refund", or it will likely send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- When prompted, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a wait.
- I usually use a speakerphone so I can work on something else while waiting.
