State tax refund

So I filed my taxes on 2/2 and both my federal and state taxes have been approved for my refund. However I have not received my state tax return yet and the estimated date was 2/23. Whenever I use the government website to check my refund status it says my refund info is wrong and they cannot find the status. I am only putting in the information that Turbo Tax provided me so when should I receive my refund if it was approved but I can’t check the status on the government website?