Federal refund deposited but there's nothing there

Okay I am one of the many that had their account closed without being notified They said they notified me by email after a week I finally got to open a new account well I trusted them by saying my refund would be bounced to my new account well now I just got a notification of my refund being deposited into my account and nothing is there I have no idea where my refund is It didn't go back obviously I got a notification saying it was deposited into somewhere so where the hell is it at You can't get anyone on the phone with credit karma This is crazy