After you file

How in the world was I supposed to know that TurboTax doesn't monitor my refund????? Their email clearly states that they are.

Also, I didn't need the super long note that you posted. I was able to figure out how to get to the IRS website myself. 

There's nowhere on TurboTax's website where it clearly tells the users to track their refund themselves. It is false advertising. 

They do provide the IRS link on their website but they don't tell users to go there.