Did anyone else get an email from TurboTax congratulating you that your refund has been processed when it hadn't? I received an email on 20 Feb saying it was processed and I would see the money by 21 Feb. It's now 22 Feb. I checked the TurboTax website which claimed the money was in my account. I finally went to the IRS website and it hasn't even processed.
I had made a lot of plans based off of that email such as scheduling my dog to get the eyedrops to save her vision.
I tried speaking with a rep but she couldn't do anything. She gave me a number to speak with a higher office. It was the number of a completely different company who couldn't help me.
I've used TurboTax for several years. This is the first time where I felt as though they blatantly lied claiming my refund had processed.
