Yes it is normal. The IRS works at its own pace. There are multiple reasons for your taxes to be delayed.
Once it leaves our hands, the IRS won't tell TurboTax anything about the status of your return. You should direct your question to the IRS.
You can call toll-free at 1-800-829-1040 or contact a Taxpayer Assistance Center Local IRS Office.
@Steve32092
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