I’m dealing with the same thing, IRS said they sent the full amount and they took 3000 dollars out of my refund. This is my last time using turbo tax. I am out of work and needed all my money and got ripped off this is some bull. Stop using that janky bank if they are stealing from customers. This is ridiculous and I’m getting my lawyer cause I don’t owe any debts. And if I did, I should have received a letter stating so. Never received anything about a **bleep** 3000 debt. I want my money and I want it NOW!
