E-file reject F8962-070 happens when your return is missing Form 1095-A Health Insurance Marketplace Statement. You can sign in to your HealthCare.gov account and download the form or, as Mike9241 mentioned, contact the Marketplace.
Once you have your form:
- Sign in to TurboTax and select Fix my return.
- On the Let's fix your returns and then refile screen, select Fix it now.
- Select Continue on the Let's take a look at your return screen.
- You’ll get taken back to the Keep going to refile your returns screen. From here, select Federal from the left menu.
- Select Deductions & Credits from the top menu and scroll down to Medical. Select Show more.
- Select Start or Revisit next to Affordable Care Act (Form 1095-A).
- Answer the questions and continue through to enter the details from your Form 1095-A.
- When you’re done, select File from the left menu and continue through to refile your return.
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