Only the IRS can tell you why your refund is taking longer than expected. The average time from acceptance to sending the refund is 21 days. But not all tax returns are processed that quickly. If you are getting earned income credit or additional child tax credit, tax law prohibits sending your refund before near the end of February. TurboTax gets no information about the status of refunds. Use this IRS web site to follow the status: https://www.irs.gov/refunds
