When you choose to pay your TurboTax fees out of your Federal refund, the refund first goes from the IRS to an intermediary bank which had set up a temporary account in your name. That third-party bank then subtracts the fees and sends the remainder to your bank account in a second direct deposit. The company that handles that is called SBTPG (Santa Barbara Tax Products Group.) You can log into the SBTPG website to see the status of your refund.
To log in, choose the "For taxpayers" portal at:
https://www.sbtpg.com/
Then on the next page scroll down and choose "Check with TPG."
