Hey I think I figured it out, if you're using the credit karma card it's not going to work unless your address in their system matches the one you're typing into TurboTax. You can install the app and look at the addresses you have on there and select them. My address isn't the same so I had to call TransUnion and change it. You have to call Equifax also but it's a longer process which requires mailing. . And it all takes about 30-45 days..
Best solution is to just have it processed to your bank account instead of using credit karma. Hope this helped, I had to figure it out because TurboTax doesn't know either.
