Hey,
I have been getting those same responses from the IRS reps, funny enough today I got a letter from the IRS but it's not the letter with a control number. This letter was just to tell me that someone signed into my ID.me account (which was me) and that is it. This letter has the CP303 notice. I mean the letter was sent to the correct address so that should be enough to verify but nope. We still have to wait for the actual identity verification letter.
