Get a TurboTax refund

How can I get a refund from TurboTax? Their customer service was rude and no help, I filed 2/7 and it’s still pending as it is with many others, the first person I spoke to about this hung up on me and the second person said “what do you want me to do about it”. I filed with another place and IRS accepted same day. I have always filed with TurboTax and this is nonsense and very unprofessional, I do not recommend TurboTax