Yes this exact same thing happened to me with over $800 in the account. I got a $2500 refund advance which I’ve been using with no issues. Woke up yesterday to my card being declined. After several panic attacks I call them to find out they closed my account with no notice. Allegedly I didn’t provide information within 60 days…. Funny because I haven’t even had my advance for 30 days much less 60. Furthermore I’ve had this same card since the pandemic always use it to file and have never had this issue. Out of curiosity how soon was your card about to expire. Mine was set to expire 1/25 I feel like someone really **bleep**ed up and prematurely closed accounts because I’ve received no request for anything from this and they have a valid address for me. Not one shred of mail from them. But I need to ensure they’ll just send me a check which also means I’ll be forced to wait on the rest of my refund. I have four kids by myself thank God I have a decent job but this screwed me. Had I even the slightest idea this could occur I would have removed every penny. This is the second time filing with turbo tax has ruined my financially. A few years back when they screwed up everyone’s returns I was affected then too. So this is the final straw I’ll spend the extra money but they will never ever get my business again. February is about to be a long ass month. Oh and it gets better I would’ve gotten my full refund this coming week so thank you so much Credit Karma & affiliates I’m not behind on every major bill because I now suddenly have no access to MY money. Livid doesn’t even come close. A trash ball company.
