I have been going through the same thing for two years now. Last year i had to end up deleting my money account with credit karma. I was able to make a new one this year, but they are still saying my information does not match. Nothing has changed. I was able to get the advance in 2022, but not the last two years now. I spoke to several people last year about the situation and no one was able to help. Then they tried to contact me 6 weeks later via email asking me if my problem was resolved. I went off.
