After being unable to file, yesterday, January 29, 2024 - (I am using TurboTax Deluxe on windows/PC). I called TurboTax (Intuit) and was told that the 1099-R form appeared to be 'unsupported' for e-filing by the software itself. After posting this information, I sent my return for examination by an online TurboTax support agent responding to my post and was told all was well with the file, and the problem was an unready IRS. Unfortunately, I took the advice as 'solid', and closed the post here. (That will not happen again anytime soon). I am unable to file yet today, on January 30th, 2024.
When I click the 'file electronically continue button" I immediately get an error of "Unable to e-file this return, you have 1 or more forms that require your return to be mailed in".
I am retired overseas, NO VPN was being used, the software says my simple (one 401K with a 1099-R, and Social Security with a SSA-1099 as only income with a foreign account of less than $10,000). I am still unable to e-file - have anyone had similar issues? Is this about Intuit updates not yet available, or did someone drop the ball and "not support" the very common 1099 forms after misreading an IRS support Publication (1345) , and not supporting form 4852 as a work around? Reviews of the file in the software and by Intuit and every other aspect tells me all is well - I have used this product since 2008 or before, I am not a newbie... any suggestions?
H&R Block imports from them, so if I need to within the week, despite being a customer since Intuit began - I will leave - I hope NOT to be a part of their potential bleeding problem of customers. When you drop the ball? Admit it. If don't have time to do it right the first time? "When", do you find time to do it right the again?...
