I filed with TurboTax online in 2020 and prior years. In 2022 or 2023, unsure when, I lost contents of harddrive where i had my prior year returns PDF files saved. in October 2023 when i attempted to login Turbotax in 2023 to download my returns filed in 2020 and prior years I was unable to access them. It said before it would let me access prior returns i had to start a new one. When I started a new one -- and gave my current address -- which changed in 2021 -- it created a new account. now i am unable to get my old returns. is there any way can i get help from turbotax to get to my old account to get my old returns downloaded again/
