I have been a customer with TT for years. Every year I get the option to apply for the advance, I didn't take up on the offer until a few years back. Now this year the offer has not appeared. I have received assistance from the TT experts, been told to start from scratch, bren told I'm not sure and I been told if you have more deductibles than income you won't be approved 😉 (I would love that to be the case) the issue is I cannot apply to be approved or denied. I just recently was on credit karma and tried yo be sure my TT and CK were linked and they are but when I try to review my taxes from Credit Karma, it will send me to turbotax but if I click anything with my taxes it loads for about three minutes and say "we are having issues connecting to your account, if this continues please head back to TurboTax " I do believe this is why the people who aren't getting the option to apply for the advance, the accounts aren't fully connected.
