After you file

Same thing with my account. I ordered som auto parts. They were not available for pickup when I went to get them. I disputed the purchase but CK never did anything about it. I called advance. The store verified the parts were still in their possession. Headquarters put my money back. CK sent it back to them and said my Account was overdrawn. I've opened case after case trying to fix my account. They wont fix it. It is non-sense. I'm sorry!!