Exact same issue, I cleared it out and still no option, I meet all criteria and I have never not had the option, never been denied and the CK account is still active. I think Turbo tax needs to admit there's a glitch. Several people on FB have complained about this issue, how they had to switch to the free version of TT and mess with it to get the option. Please fix the issue.
Thanks, been a customer for almost 10 years.. why so Many issues?????
