I've spent a very frustrating couple days on the phone between Turbotax and Creditkarma. CreditKarma assures me that they have my advance application and that Turbotax hasn't sent them updated tax information for me yet. Turbotax says they can see where it was applied for but nothing after that, like it glitched, and that it is LIKELY being deposited into the same account I have used in the past, my Credit Union's checking account.
Now when I look under my CreditKarma money account, the taxes are there also, with a big ? next to Federal and State and a notice underneath noting that my taxes will be deposited into the SPEND account soon ... Obviously I am receiving heavily conflicting stories, noone can tell me definitively where my money will be deposited, or even IF it will be advanced ... Even though all the advertisements for this amazing Refund Advance at 0% thing insist that the funds will be deposited within 5 minutes of IRS acceptance.
I received absolutely no acceptance or decline letter, nor any correspondence from the network bank that provides the advance. I am lost, I've never had an issue before and have been using TurboTax for years. I asked Turbotax if there was a way to reapply for the advance, and they insisted there was not.
I've lost most of my faith in Intuit products at this point. I'm not okay with not knowing what is happening with my tax return after paying a company to take care of it for me.
