Nambers
New Member

IRS says my refund was sent to Civista Bank but I have yet to receive my direct deposit or a check.

I've been trying to track down my tax refund for over half a year. I first checked with Chase Bank which took months and led nowhere and now I finally get the IRS to find it and it was indeed sent to the bank that TurboTax tax uses. How is it that I have yet to receive my direct deposit or even get a check if something went wrong? My refund was sent out back in April so clearly something went wrong on Civista or TurboTaxs end so who do I get to fix this?