It's YOUR TAXES & YOUR REFUND. No you don't have to go through JH. If you were denied the refund advance loan with JH, you can go anywhere else you like to prepare your taxes. I know this because I too went through the same thing. I was denied & I went to TurboTax. Because unfortunately JH has STEEP filling prices. The only reason I used them was for extra $$ for the holidays which is great they offer the early refund BUT it's honestly sad cuz they are taking advantage of people in need of there $$. So seems unfair. I believe in 2021 I paid JH about $700 To prepare my taxes!! It's crazy steep.
