I AM in the right account. I am SURE. I can NOT see that screen shot above. Can you please tell me how to navigate to that page? I tried everything....When I open it up now it there is no options like you said above. From the comment from xmasbaby looks like it is all locked down now? This is extremely frustrating. TT should do something for people caught in this loop of nothingness. I have faithfully used their software for 15 years. My info should be saved somewhere and I should not have to wait another month to finish this. Would the customer support number be able to help me retrieve it on Monday? Thank you very very much for trying to help! I am just really frustrated and I know that there have to be many others in my boat. Life happens and people cannot always get everything in by the deadline. I do understand I won't be penalize due to refund and that I need to mail the hard copies in. That isn't a problem....getting my info is the problem.
