Hi Nicole, So I eventually was able to recover my tax info. Did it make you have to purchase and download the 2022 TT software? If so, this is where it got dicey for me, because it gave me the option to continue with my return or start over, and when I hit continue with my return and it had me log in again to my TT account online, I was getting nowhere. What I wound up doing was, un-installing the TT 2022 software from my computer, then reinstalling it with the purchase code from the receipt and then trying again. I had to re-install and uninstall it 3 times I think before finally on the 3rd time, I was able to 'continue from TT online' , sign in and it retrieved my info finally. There has to be a glitch in between their software and online site. I hope this helps and I hope you can retrieve your info.
