I am in the same boat as @erinfallon11....and I am freaking out too! I did 90% of my taxes online in October. Due to family emergencies I am just now getting back to it and it is GONE. Where is all the work I did? I did NOT save the file as you mentioned above. Does that mean I am doomed to start completely over???? Please do not send me the canned message that maybe I have 2 accounts and am not logging into the right one. I AM 200% SURE I AM LOGGING INTO THE RIGHT ACCOUNT. I've had turbo tax for years and have a password keeper. I do NOT have 2 accounts. Please please tell me I can recover this or else I have to start over. I am getting a refund so I am not worried about late fees but I need to get this completed and do not want to start over. It is the weekend so no one at Intuit answers. :( Does anyone know if they can help me recover my info? It was all done online and I did not save the .tax file unfortunately
