Dean142
Returning Member

After you file

Yes I have a license code. The software installed fine. The problem occurs when trying to run it. It displays a generic error screen that says: "oops something went wrong and TurboTax will close."

The screen asks for my email to send the report but alas there is no error number/reference.

I've tried:

  • Uninstalled/reinstalled
  • Downloaded the installation .exe three times (same file)
  • Attempted the re-install/repair option
  • Did all of the above running as an administrator.

Previous versions still run fine and ironically install updates.

I know it's still early but as a small business owner, I like to be pro-active.

 

*SIGH*