Yeah I've reached out to the support with no help, everything was messed up with this tax year and I didn't know turbo tax would send my money to some third party over seas or something, the customer service is no help and I'm not so sure they aren't holding my check to make another hundred off me, cause that's what I was charged plus the 300 from turbo tax. Everyone got paid but me and I'm not very happy. Audit protection sucked, asked me to not proceed with my appealing the audit they didn't think it would do any good, thank God I didn't listen to them and that was after initially I turbo tax tried to convince me I didn't purchase audit protection when I did. So I have little faith I'll even see my money soon if at all.
