I've talked to everyone involved in every step of this process. And no they may not directly work for Intuit, but they all have the same automated response that sounds like a bot. The IRS issued the money to TurboTax to get their fees out. Then they just never sent the money back. Even if this is their corresponding bank this is definitely something that they should probably be more invested in. When I did call Green Dot they told me there was suspicious activity on my account and they couldn't post my federal return. They IRS only approved the money they don't have any clue where it's at now and are actually having to do a trace. I'm not just pulling all this information out of my butt, an actual IRS tax auditor told me that TurboTax is being investigated because this happened so much this year that they still haven't even gotten to my case which is 8 months old. Everyone just keeps telling me if I just go and do the steps somehow I'll find my money. I wasn't here to ask for advice on how to fix it I'm here to warn everybody because I got My information directly from the IRS that this is super suspicious and I'm not the only one by far. Sorry if I seem a little pissy and there are innocent people here but these bots have been giving me the same answer about calling the IRS over and over. They even tell me that wants to go to the IRS they don't touch it. That's complete crap, then how do they get their fees? Even if another bank handles it it's still a bank through them.
P.S. The IRS states that my federal and state returned were accepted all the way back in March. They let TurboTax know this and the money disappeared from there. The lady that's handling my fraud case has tracked it back to them.
