Re: I am trying to get access to a previous years tax documents, however, no documents show. These idiots don’t answer the phone and I need my **bleep** documents.

That was a stupid response. I want access to the documents I filed with Turbo tax. I want the rerun documents I received as a result of filing there. If I were able to get those by logging into my account, surely I wouldn’t be posting this question. I’m telling you people it doesn’t work- my account shows NO DOCUMENTS. IT DOES NOT ALLOW ME TO VIEW ANY DOCUMENTS ANYWHERE ON THE PLATFORM. So how do I get in contact with a human who can use their brain to help remedy this issue?