rjleurck
New Member

Turbo Tax Created Direct Deposit Numbers

Long time user. Instead of copying my direct deposit info correctly from my 2022 return, Turbo Tax entered a Chase routing id and a bank account number Chase claims does not exist. TT no help. So please look at your printed copy (hopefully it is correct) b4 efile. I did not look until today (shame on me). What to do - Call bank DD routed to and see if account info is valid and in your name. All ACH's must be received into a valid account and a valid account name for the owner (hopefully that is how TT sends them). So if not your account name, DD should be rejected. There is an ACH Confirmation number your State or Fed's can provide to confirm the ACH details from the sending banks records. I hope I see my refund . Very concerned unable to view my TT direct deposit info and make sure there is no "bad" record in it. Confirmed 2021 had correct info and for some reasin 2022 was altered to a different bank and unknown account. VERY DISTURBING. Search "Trace ACH Payments" for more help than TT provides.