Hi, it's been 1.5 years and I still hVe not recieved my 2021 tax return. No answers from. Where's my refund. Still processing. When I check my IRS account it states I have a $8248 credit due to me. I sat on hold for 2hours 45min and got zero answers. I'm well aware of your "once recieved it's out of our hands" policy. Except you guarantee to help your customers?? If this was an audit would you also consider that out of your hands. I've been doing my taxes with turbo tax for over 6 years and your inability to help me has cost you customer.
