Thanks a lot for the answer! I just now checked the tax return PDF for "Federal Information Worksheet" - it does not exist in 2022 return, nor is it in 2021 return, I only found this worksheet in 2020 and prior returns. The TurboTax support person told me to look at page 2 of form 1040, Refund, lines 35 a/b, and said that it would be the same bank information. These lines however are strike through with XXXXXXX and no selection of "Checking/Saving" - the support person said this is for security reasons, but I think it is because I am not getting a refund. Support only verified the last 4 digits of the account number and they matched - I am always very careful when specifying payment info. They could not verify the entire bank info I entered - again, for security reasons they do not have that access.
But I understand why I do not see the Federal Information Worksheet - because when I download the tax return it comes without the worksheets. The trick with "Add a State" was very helpful and the only way to download the full document with worksheets. The part V section shows all the correct information and the "direct debit of federal balance due" box checked, like it was supposed to be. And there is a date for when to debit - all in the right order. So I guess this verifies that the e-file sent the correct information and that the support person I got was not competent.
Now, what does this mean? Why did IRS not debit my bank account? I am sure I had enough funds in the bank, otherwise there would be a different issue and I would be notified by the bank and like by the IRS. Any advice where to go from here? I would really not like to pay the penalty/interest as it was not my fault that the funds were not debited. Or is it my responsibility to watch my bank account to make sure the payment is deducted? Should I be contacting the IRS to make sure they debit the payment?
