After you file

going on 3 months and TPG is saying it will take another 10-12 weeks to process my money back to IRS so they can issue my funds.  1st 3 months saying they could not direct deposit into my account like my weekly checks do, but never sent money back to IRS for proper disbursement until I started to inquire on the funds.  IRS says this is happening to a lot of people that used Turbo tax and use this TPG company to handle the funds.