If you lost your refund check, you should initiate a refund trace: Use Where's My Refund, call us at 800-829-1954 and use the automated system, or speak with an agent by calling 800-829-1040 (see telephone assistance for hours of operation.
Here's how to get through to a representative:
- Call the IRS at 1-800-829-1040 during their support hours
of 7 AM to 7 PM local time Monday to Friday.
- Select your language, pressing 1 for English or 2 for Spanish.
- Press 2 for questions about your personal income taxes.
- Press 1 for questions about a form already filed or a payment.
- Press 3 for all other questions.
- Press 2 for all other questions.
- Make no entry when queried for the SSN.
- Press 2 for personal or individual tax questions.
- Press 3 for all other questions.
