After hours on the phone trying to talk to a human being at the IRS, I finally did get help. The system shows that the IRS issued a refund Mar 21. In checking this out I was to check with my bank. I did so and they have not received it. I double checked the routing and account numbers were correct. They were. The IRS person asked if a third party (Intuit Turbo Tax) was to deduct a processing fee. Yes and I told her what software I used. She made a call or calls (I wasn't a party to the call) and when she came back she indicated that Intuit or a third party handling refunds had not issued my refund. No reason given. The IRS person said they told her that a refund would be issued in 48 hours. It has been more than 10 days and still no refund. This is very upsetting to say the least. Made more so since it is impossible to talk to a person at Intuit and the online inquiry system doesn't help at all.
