For one I was never given the option to pay or not to pay I was simply told I cannot e-file my taxes through them without paying some BS rate. That then told me if I don't get the deluxe package maybe it was the premium package I don't know it was the most expensive one 59.99 to do absolutely nothing because I did all of it myself and it was very difficult way harder to maneuver than it was last year the only difference I had was I claim my son wow I had to type in an extra social security and since I worked in Kansas and Missouri I got charged double that and then somehow it ended up to be $211 you guys charged me I thought okay this is bull**bleep** but whatever I'll pay it and then I get my direct deposit through some other company and they took a couple hundred as well how is this right or legal. All I got to say is I don't care if it's TurboTax or that BS company that you guys are too lazy to do yourself so have them send it one of you guys are sending me what you owe or my lawyer is going to be so far up your **bleep** you'll be busier than you are filing tax forms and screwing people over why did you charge me by the way when you did absolutely nothing like literally absolutely nothing I did every single piece of paperwork on there so I had to pay $200 some dollars simply to use your platform on a simple tax return I couldn't be more upset with TurboTax I will never use them again in fact I'll go out of my way to tell people not to use it my return was literally about 500 less because of TurboTax on top of that they told me don't worry this deluxe fee will only be charged once even though you're filing in two states we won't charge you for both and then it shows where they minus that Missouri but then went ahead and charged me it anyways most misleading **bleep**ty tax company there is. I could have went to Jackson Hewitt and had somebody literally do everything for me and got more back than doing it all myself through their **bleep**ty platform I couldn't be more upset with you guys you definitely owe me money you need to look into it and give it back to me or I'm calling the better Business bureau and you'll have to pay it back that way either way you're paying it back and trust everyone I've told this to has ended up having to you don't want to go that route with me pay my money back **bleep**ing crooks
