This BS just happened to me for the 2022 tax year filed 2023. I chose to take the fees ( $317 ) for my filing out of my refund of $1686 and was expecting a deposit of $1369. Fast forward until the deposit of only $656 from TPG went into my account today. I've used Turbotax for years and have NEVER had this sort of thing happen. When checking on the IRS where's my refund site, this is what is showing:
Your tax refund has been approved for direct deposit.
However, it may be partially or completely reduced to pay a past due obligation, such as child support, another federal agency debt, or state income tax. If so, the Bureau of the Fiscal Service (BFS), who issues IRS refunds, will send you a notice with the amount of the debt and contact information. The details of the debt are not provided to the IRS. This application will be updated with the refund amount remaining, if any, after the debt is deducted.
If your refund is not credited to your account by May 1, 2023, please revisit this site or use our free mobile app, IRS2Go, for your revised refund status. Updates to refund status are made no more than once a day.
(The graph shows my refund status at the second bar.)
Turbotax, this is why I got the premium package. Fix this nonsense and send me the remaining $713 ASAP if you'd like to keep me as a customer for your product.
