I'm right with the general disappointment this string is telling you about. I've done fine with TurboTax over quite a number of previous years, but this year's round had a series of small glitches of increasing difficulty in getting around. At the end of the fix-errors process, I ran into three or four which could only be fixed by reading the IRS instructions for the given line and page. In the end it was simpler not report some small items and forego their small benefits than to do a really complete return. That's not why I buy TurboTax.
P.S. It would be reassuring to hear from you that you are seeing this run of bad reviews. I'm good at forms and good at reading and following instructions. In the past TurboTax has been a good partner, with helpful page referrals, highlighting and fix-it instructions. This year was a big let-down that way, and I hope you'll have a good debrief about it.
