Seriously? Response doesn’t answer the original complaint for one thing. The other is that Turbo Tax should fix this AND issue refunds to all those you’ve messed over. This has gone on for years.
Folks find a new tax preparer. Turbo Tax went down the toilet 5 years ago and it isn’t coming back.
You will get the run around, hung up on, and cheated…but you can pay extra money if you want to get cheated twice in one yea If you want to do that their “expert” can talk to you if you put your number in. But as soon as they realize you have a legitimate complaint, you are “whoops” gone. They can’t answer your questions or give any legit info because they have no idea what your form says because they can’t see it. They wouldn’t know why the software didn’t work anyway. Don’t pay for this “service” and especially not their “tax expert” advice.
