After you file

I was told my refund would be released on 2/28/23. Then I was told to wait 7 business days after that.  Now I’m being told it will be released on 4/28/23. And for me to stop calling.  I requested several times to speak with a supervisor.  Nobody has called me back. Today a supervisor would not call me but relayed a message through the operator that he is looking into it and for me to call back in 2 weeks